Frequently Asked Questions

Absolutely! If your shirt doesn't fit the way you'd like, or you want to send it back for any other reason, we offer free returns and exchanges on all orders. Check out our Shipping & Returns page for more information.

What are your shirts made of?

You won't find any thick, heavyweight cotton tees here! Our super-soft shirts are made of a blend of combed ringspun cotton and polyester, making them incredibly comfortable, lightweight and durable. Right out of the package, they feel like your favorite, broken in t-shirt.

What size should I order?

Most 1863 Dry Goods Co. tees are offered in men's/unisex sizes, unless otherwise noted. Our shirts have a slim but comfortable fit; if you're deciding between sizes, we recommend going for the larger of the two.

What payment methods do you accept?

We accept payment by all major credit cards: Visa, MasterCard, Discover and American Express. We also accept PayPal payments.

Can I change or cancel my order once it has been processed?

Yes - but contact us quickly! Orders go straight to our print facility, so you'll need to act fast. If you need to change a detail on your order, or request a cancellation, please contact us ASAP so we can accommodate your request. Please note that in order changes cannot be made once you receive your shipping notification.

Do you ship internationally?

Yes! Please check out our Shippings & Returns page for more information regarding international orders, including customs clearance and shipment tracking.

What shipping method do you use?

We ship all domestic orders via U.S. Postal Service First Class and Priority Mail; all other orders via U.S. Postal Service First Class International Mail. For more details, check out our Shipping & Returns page.

How do I track my package?
The U.S. Postal Service provides a tracking number. When we print your shipping label, you will receive an email with the tracking number and you can track your package here: https://tools.usps.com/go/TrackConfirm. Please not that for most international orders, the U.S. Postal Service does not track packages beyond the US border and tracking may cease to update once it moves out of the country. For more details, please check out our Shipping & Returns page.

How long will it take to get my order?
Because our shirts are printed on order, most shipments in the U.S. take about a week from order to delivery (international orders typically deliver in 7-21 days). You will receive an email confirmation as soon as your order is processed, and another email confirmation when your order is marked for shipment. Please be aware that we only operate on federal business days, so if you place an order on a Thursday or Friday, it is possible that your shirt will not ship out until the following Monday or Tuesday. If you ever have any questions on the status of your order, please use our contact form and provide your order number and our customer service team will get back to you within 24 hours.

Do you take custom requests?
We do! If you're looking for someone to design and print shirts for your business/club/function, we've got you covered. Contact us through our contact form. Pricing depends on number of shirts needed, and complexity of the design.

Do you accept t-shirt idea submissions?

Absolutely! If you have a design idea, we want to hear about it. Drop us a line at [email protected]